Choose a general-purpose AI…
…to help yourself: write a text, find an idea, summarise a document. It is an excellent personal tool, but it is not installed on your website and does not know your business.
There are several ways to answer your customers' questions. Here is where Flopia stands, without caricature: each solution has its strengths.
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| Criterion | Flopia | General-purpose AI ChatGPT, Le Chat, Gemini… |
Chatbot platform Chatbase, Botpress, Voiceflow… |
FAQ page | Replying yourself |
|---|---|---|---|---|---|
| Answers customers on your website | Yes, chat bubble | No, you are the one using it | Yes | Customers must search | When you are available |
| Knows your business | Your information, nothing else | No, unless you copy everything in | After importing your documents | What you wrote | Perfectly |
| Available evenings and weekends | 24/7 | Yes | 24/7 | Always online | No |
| Risk of making up an answer | Limited: your information, rules and automatic checks | Real on topics it does not know | Depends on settings | None | None |
| Where conversations go | Our servers in France (OVHcloud) | To the provider, often outside the EU | Depends on the tool, often outside the EU | Nothing is sent | Stays with you |
| Simple settings, no technical skills | Yes: tone, rules, required answers | Instructions to rewrite every time | More technical interfaces | Yes | Yes |
| Updates your website on request | Yes, after your confirmation | No | Rarely, with development work | No | You do it yourself |
| Hands over to you | Yes, with the history | No | Depends on the plan | No | You are already there |
| Price | Planned from €29 excl. VAT per month, no commitment | Per-user subscription, not made for your website | Often in dollars, by volume | Free | Your time |
General comparison as of 6 October 2026. Other tools change their offers often: check their current terms before choosing. Flopia's prices are provisional.
…to help yourself: write a text, find an idea, summarise a document. It is an excellent personal tool, but it is not installed on your website and does not know your business.
…if you have time to configure it and your data may leave Europe. These tools are powerful, often designed for technical teams or agencies.
…if you want a simple assistant that only answers with your information, keeps conversations in France and can update your website on request.
It is not the same use. A general-purpose AI can talk about anything; Flopia is deliberately limited to your business, which makes her more reliable for answering your customers and less likely to go off topic.
An FAQ is still useful, and Flopia uses it. But customers do not always read it: they prefer to ask directly. Flopia answers with the same information, in one sentence.
Conversations can contain names, addresses or phone numbers. Keeping them on servers in France simplifies GDPR compliance and prevents them from being used to train another company's AI.
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